The RAI KPI

We have one KPI

Lives Changed

Sure, we pay attention to the standard key performance metrics (KPIs) that companies like ours should be watching: average length of membership, member retention rates, and so on.

But our top KPI — the one that proves we are executing our vision — is the gratitude we receive from our members. 

While we can’t possibly share them all, here are the most recent 300:

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