Are you like me? When you get an email from someone with a misspelled word, do you look at the keyboard to see if the wrong letter is adjacent to the correct one? Or what about this: whenever you have to write “Wednesday” do you say “wed-nez-day” in your head? I do that, too. And
Current events have created an environment of incredible stress for homeowners across the globe. Remodelers have an opportunity to tap into their dissatisfaction with their home environments by using an empathy-based marketing approach to make an emotional connection. On this episode of Best of Powertips Unscripted, Tanya Bamford joins Victoria and Mark to share how
Do you struggle to maintain relationships with subcontractors and experience your projects not being handled with urgency or priority? If so, you haven’t built a team, you have built a contact list. Guest Daniel Carrero joins Tim and Steve to talk about how he has built a solid team with little turnover and kept tradesmen
As remodeling companies grow, owners face the challenges of deciding when leaders are needed, how to find them, and train them to be good leaders. In this episode of PowerTips Unscripted, Wayne Ottum discusses these challenges and provides tools and methodologies for facing these challenges head-on. In addition, he talks about how he helps owners
Today on PowerTips Unscripted, Mark and Victoria are joined by Michael Hodgin to discuss using the financial review to pivot to profitability. A complete understanding and review of your company’s financials is a practice that requires a disciplined effort. However, with this practice in place, an owner will be able to use the information from
In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and discusses how to apply these lessons to your remodeling company to boost your own team’s customer-service performance. Pete has been developing leaders and improving service levels of organizations for the past 25 years — 13 of those with the Walt
Today on PowerTips Unscripted, Lauren Campuzano joins the show to discuss outsourcing 3-Dimensional (3-D) Design. 3-D designs can help remodelers sell their plans, but finding the right talent can take time and effort. Lauren found that 3-D designs were great communication tools within the design department, construction department, and sometimes with clients. Creating 3-D models
Today on PowerTips Unscripted, Jeff Borovitz joins the show to discuss the top 5 remodeling sales secrets every business owner must know. In addition, Jeff talks about how sales professionals should establish a clearly defined future with clients and how that helps eliminates surprises during the sales journey. Jeff Borovitz is the President of Sandler Training,
Today on the Tim Faller Show, Christine Miles joins the show to discuss how better listening skills lead to better communication. Christine explains why listening is so complicated and suggests some easy ways to listen better. She also highlights the importance of communication in creating trust between co-workers. Christine is an author, professional keynote speaker,
Today on the Tim Faller Show, Tim and Steve go solo to discuss production system shifts and the changing world of the lead carpenter and project manager. Tim talks about the most significant challenge facing the remodeling industry: increasing sales with the lack of skilled labor. The challenge comes from controlling growth with a limited
