Tag Archives: feedback

The Secret to Reselling Past Clients

Be honest, is there anything more annoying than finding out a past customer recently had work done on their house but they went with another company? Most of the time it’s not because they didn’t want to use you: it’s because they didn’t know (or couldn’t remember) that you could do that specific type of work. In […]

Is your company the real deal when it comes to customer service?

Google home improvement contractors in your area. You’ll notice many who list customer service as one of their top attributes. Within a few clicks, reviews from their clients tell a completely different story. Talk about a huge red flag to homeowners. Remodeling clients are looking for a contractor who doesn’t just talk the talk, but […]

Setting Marketing Goals for Success

Do you know where you are going? A wise man once said “If you don’t know where you are going, any road will take you there!”  Yet business experts agree that goals power businesses. By defining your business goals for the coming year, you’ll be able to target your marketing efforts to reach them. Carefully […]

Want Your Superstars to Stay? Read On!

I was reading a very interesting story in The Washington Post the other day. It was written by an experienced, highly-ranked teacher who had recently left one school for another. Here’s what she said, “When I was rated “highly effective,” I received a one-time bonus of $15,000. While the extra money was welcome, there were […]

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