Tag Archives: customer service

How to Attract High-End Customers

Selling to high-end clients is arguably one of the quickest ways to increase revenue and improve your profitability. In today’s episode of PowerTipsTv, I’ll give you some tips and tactics to attract the strong purchasing power of this coveted market segment. Special thanks goes out to @LeoLantz for requesting today’s topic! Have a question you […]

The Secret to Creating a Great Company Culture

On this week’s episode, Victoria gives you tips you can use to help ensure you have a fantastic company culture. And if you’re thinking, “why should I worry about that?” consider this: A great culture drives happy employees. Happy employees turn customers into raving fans. And raving fans, my friend, drive referrals. Something to ponder Have […]

How to Close the Deal Without Rushing the Prospect

Here’s a  question that was recently asked on an online business forum I frequent, and it really resonated with me: Q: (From a business owner) Okay, here’s a quick question: After discussing details of a project with a client who is a prospect, how do we smoothly go to closing the deal without making our client feel […]

Where Should You Spend Your Marketing Budget?

Do you struggle with how to spend your marketing budget? Want to know cost effective ways to generate the best leads? In this week’s episode of PowerTips TV [7:11] I’ll give you the top 5 things you should be doing with your marketing dollar. Learn about creating a fantastic customer experience, how to stay in front […]

Your Midyear Financial Checklist

If you’re a baseball fan than you know that the all-star break is right around the corner. You also know that this game serves as a performance milestone, with most looking at a team’s season in terms of “before the break” and “after the break.” Well, it’s your all-star break, too. How are you performing at […]

Is your company the real deal when it comes to customer service?

Google home improvement contractors in your area. You’ll notice many who list customer service as one of their top attributes. Within a few clicks, reviews from their clients tell a completely different story. Talk about a huge red flag to homeowners. Remodeling clients are looking for a contractor who doesn’t just talk the talk, but […]

How’s Your Experience?

How many times have you made a great presentation to a highly qualified client only to have them tell you “I’ll think about it” or “I’ll let you know?” How often do you enjoy a great conversation with someone for whom your company is a great fit, only to hear that they’re “gonna check out […]

How Remodeling ‘Big Dogs’ Earn More and Spend Less

Do you have a plan in place for when it’s time to retire? Will you be able to sell your remodeling business or pass it on to a family member? Since you’re probably the most valuable player in your company it can be impossible just to take a vacation, attend a conference, or even take […]

The Myth About Repeat and Referral Leads – part 1

A myth exists in the remodeling world that repeat business and referral leads will come to you without you lifting a finger. Too many remodelers believe this myth and spend all their effort and money trying to look outside of this valuable community for business. The sad thing is that these outside sources typically deliver […]

Remodeling is a Service Business, First

Sometimes remodeling companies put all of their efforts into building the product. However, to be successful in the remodeling industry, your focus should be on offering top-quality service to your customers. When you begin a remodeling business, you have entered a service industry that depends on referrals and repeat business. The amount of business, and […]

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