Tag Archives: conflict management

Finding Success in Discomfort

A person’s success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have.” – Tim Ferris Success in business can be connected directly to the number of uncomfortable conversations you are willing to have. Why? It’s because people have a natural tendency to steer clear of […]

The Real Reason You Need Social Media (Hint: It’s Not Marketing)

When you’re running a small-medium sized remodeling company, you likely have a limited budget for advertising and marketing. It’s understandable—even advisable—to direct the bulk of your limited budget to programs you believe will generate a rapid and measurable return on investment. Considering that even marketers are skeptical about social media’s short-term lead/sales generation potential, it’s […]

How to Stop Losing Money on Change Orders

Have you ever lost money because you didn’t manage the change order process effectively? In a perfect world, your original plans are clear, and the job will be produced as planned and with zero modifications. However, since that rarely happens I thought it would be a good idea to explore this under-appreciated topic. In this […]

Dealing with Client Conflict: How to navigate the 4 stages

Every company has some conflict with clients from time to time. The way your team handles these occurrences can mean the difference between creating a loyal client for life and a disgruntled homeowner who will spread their dissatisfaction throughout the community. Seek first to understand, and then to be understood. Stephen Covey, Author There are […]

6 Signs You’re a Bad Manager

Most people in a management position think they are a great manager. Not just good — great! The unfortunate truth is that most managers are far from great. It’s the rare individual that can look at themselves and see their shortcomings. So if you manage others in a remodeling company, you should check yourself for […]

8 Tips to Running a PRODUCTIVE Meeting

Parking lots, traffic lights, scribes and soapboxes. Do you know what these four things have in common? If you didn’t say “meetings” then this is a must-see episode of PowerTips TV! Whether you have two employees or 200, meetings are a must-do component to operating a successful remodeling company. But it takes more than just […]

How Remodeling ‘Big Dogs’ Earn More and Spend Less

Do you have a plan in place for when it’s time to retire? Will you be able to sell your remodeling business or pass it on to a family member? Since you’re probably the most valuable player in your company it can be impossible just to take a vacation, attend a conference, or even take […]

The Production Manager: Your Superstar Team Leader

Every remodeling company has a production manager who oversees all of the projects going on in the company. Most of the administrative duties that accompany each individual project are the responsibility of the production manager. Budgeting, customer requests as well as complaints, and managing field personnel are only a few major functions. Essentially, a production […]

Define Your Customer Experience Strategy

Do you know what your differentiating factor is when it comes to customer loyalty? What is the deciding factor that makes them buy from you time and time again? Having good salespeople, outstanding discounts, and unforgettable advertising are nice but what draws customers in? The overall experience is what keeps customers loyal and continuing to […]

Who Are Your Organizations Entrepreneurs?

For nearly 15 years, we’ve worked with the nation’s top personality assessment company. The tools that this company, Target Training International, provide are wonderful resources for small business owners who want to build strong teams but need additional expertise to do it.  In addition to the personality assessments, the employee surveys, coaching and mentoring tools, […]

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