Tag: communication

Learn From Your Mistakes With Productive Job Debriefs

In my experience working with remodeling companies in the US and Canada, I find that, in many cases, all information learned in the process of completing a project is lost as soon as the job is finished. The end-of-project debrief meeting, or as some call it, the “post-mortem,” can be a very effective tool for

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4 HR Mistakes That May Come Back to Bite You

As your remodeling business grows, you will no doubt be faced with issues along the way. We hear from many of our Roundtables members that HR issues can be a huge obstacle to growth and the day-to-day running of their respective businesses. Adding personnel quickly to meet demand and then attempting to manage the growing

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Is Your Company Disaster-proof?

For business owners, the tragic events unfolding before us in Texas prove the critical importance of having a disaster recovery plan. Ask yourself, “How would my business survive such a catastrophe? How would we continue to operate?” According to the Federal Emergency Management Agency (FEMA), 40% of businesses do not reopen after a disaster, and

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The Single Biggest Myth About Email Marketing

I love email marketing. It’s one of the most effective marketing channels available and costs next to nothing. In fact, clocking in at a jaw-dropping ROI of 4400%, you would be hard-pressed to find a better place to spend your marketing dollar. Of course, to realize that level of return, you need to do a

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How to Say “I Don’t Know” Without Losing Face

Between my brother and me, we know everything. The answer to your last question… well, that’s one my brother knows. In all jobs – especially remodeling – there will be times when you don’t know the answer to something. In and of itself, this isn’t necessarily a bad thing. However, it can cause major problems for

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