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Client Experience: It’s what they feel, not what we do! – [Best of The Tim Faller Show]
On this episode of the Tim Faller Show, Tim and Steve discuss the client experience and how to turn clients into raving fans. The client experience is all about how the client feels and not what you do. Tim differentiates the customer service a company provides from how clients perceive that service. Not only do
The 9 Components of Extraordinary Leadership with Wayne Ottum – [Best of PowerTips Unscripted]
Wayne Ottum joins us to talk about the 9 components of extraordinary leadership and outlines some basic steps to help businesses owners become more effective leaders. Wayne discusses the importance of creating a company vision, building the right culture, and the difference between leadership and management. Wayne is a senior consultant at Remodelers Advantage and
A Fond Farewell with Steve Wheeler – [The Tim Faller Show] S5 E9
On today’s episode of the Tim Faller Show, we say goodbye to Steve Wheeler, who has been a Co-Host of the show since its inception. Steve shares his journey in the remodeling industry and how he started his own company. Additionally, Steve takes a trip down memory lane, reflecting on his time spent being part
Boost Lead Gen Results with Better Reputation Management with Tanya Bamford – [PowerTips Unscripted] S5 E6
High interest rates and other market conditions have caused the remodeling market to contract across many regions, resulting in lack luster lead flow for home remodeling companies. As the U.S. heads into a presidential election year, which has the potential to cause further market erosion, remodelers need to protect their market share. By taking steps
Getting to Know Our New Co-host with Greg Woleck – [The Tim Faller Show] S5 E8
We are thrilled to introduce our new co-host, Greg Woleck! As most of you may already know, Tim Faller will be retiring in September of 2024. Therefore, Greg will be joining us as a co-host and will eventually take over the podcast after Tim’s retirement. In this episode, Greg talks about his background in production
Why The Design-to-Production Handoff is Worth Measuring with Dan Hurst – [Best of Powertips Unscripted]
Today on Powertips Unscripted, Dan Hurst joins the show to discuss the handoff from design to production. Dan talks about how to define the minimum standard of completeness and quality for each function or role involved in preparing the handoff packet. Dan also discusses how to use checklists for each role to ensure that quality
Client Experience: It’s what they feel, not what we do! – [Best of The Tim Faller Show]
On this episode of the Tim Faller Show, Tim and Steve discuss the client experience and how to turn clients into raving fans. The client experience is all about how the client feels and not what you do. Tim differentiates the customer service a company provides from how clients perceive that service. Not only do
The 9 Components of Extraordinary Leadership with Wayne Ottum – [Best of PowerTips Unscripted]
Wayne Ottum joins us to talk about the 9 components of extraordinary leadership and outlines some basic steps to help businesses owners become more effective leaders. Wayne discusses the importance of creating a company vision, building the right culture, and the difference between leadership and management. Wayne is a senior consultant at Remodelers Advantage and
A Fond Farewell with Steve Wheeler – [The Tim Faller Show] S5 E9
On today’s episode of the Tim Faller Show, we say goodbye to Steve Wheeler, who has been a Co-Host of the show since its inception. Steve shares his journey in the remodeling industry and how he started his own company. Additionally, Steve takes a trip down memory lane, reflecting on his time spent being part
Boost Lead Gen Results with Better Reputation Management with Tanya Bamford – [PowerTips Unscripted] S5 E6
High interest rates and other market conditions have caused the remodeling market to contract across many regions, resulting in lack luster lead flow for home remodeling companies. As the U.S. heads into a presidential election year, which has the potential to cause further market erosion, remodelers need to protect their market share. By taking steps
Getting to Know Our New Co-host with Greg Woleck – [The Tim Faller Show] S5 E8
We are thrilled to introduce our new co-host, Greg Woleck! As most of you may already know, Tim Faller will be retiring in September of 2024. Therefore, Greg will be joining us as a co-host and will eventually take over the podcast after Tim’s retirement. In this episode, Greg talks about his background in production
Why The Design-to-Production Handoff is Worth Measuring with Dan Hurst – [Best of Powertips Unscripted]
Today on Powertips Unscripted, Dan Hurst joins the show to discuss the handoff from design to production. Dan talks about how to define the minimum standard of completeness and quality for each function or role involved in preparing the handoff packet. Dan also discusses how to use checklists for each role to ensure that quality
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