PowerTips | The Remodeler's Guide to Business

[Podcast] Episode 15: Creating a Culture of Empowerment with Geoff Graham

Building a strong team can be a challenge to any business owner and creating a culture where employees feel trusted and empowered can be even more difficult.

In Episode 15, Victoria and Mark speak with Geoff Graham, Founder and CEO of GuildQuality, an award-winning firm based in Atlanta, GA.

More than 2,500 home builders, remodelers and residential construction firms currently rely on GuildQuality’s survey, measurement and marketing tools and they have recently been named a “Best Place to Work” in Atlanta for the 6th year in a row.

Geoff Graham started GuildQuality back in 2002 and now employs more than 100 team members, both full and part-time. Geoff’s firm has established a culture of empowerment, which starts as soon as an employee accepts a position with the growing firm.

Victoria, Mark and Geoff explore more about how to build a culture of empowerment, including:

  • Allowing the team to work remotely if needed
  • Building trust from the moment they join the company
  • Hiring and onboarding the right team members to support the culture
  • Sharing goals, objectives and results that are openly communicated
  • Identifying and measuring key metrics
  • Sharing financial statements and company performance metrics with the team
  • Offering a results-based vacation and leave policies

A great episode for any business owner looking to strengthen and improve their company’s structure and culture.

 

Click Here to Listen to Episode 15 >>

 
If you would like to learn more about GuildQuality, you can visit their website: https://www.guildquality.com

 

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About Dave Kelley

Dave has more than 30 years of successful experience in marketing, business development, business ownership and management. Most recently, Dave owned a marketing consultancy in the Baltimore/Washington area helping businesses make the transition from traditional forms of advertising to more progressive ways of marketing themselves through the implementation of a Digital Marketing Strategy.

Dave joined Remodelers Advantage in May 2017.

Posted in: Admin & Human Resources, Business Management, Podcast, PowerTips, PowerTips Unscripted

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