I can’t tell you how many times I hear people decide that the best way to implement continuous process improvement is to meticulously document all of their processes — from end to end, in order, starting with the incoming lead and ending with the final punch list and payment. On the surface, it’s a logical
We’re under an almost-constant barrage of information from every angle. As leaders in our business, it’s imperative that our messages are clearly understood. But it’s equally important, if not more so, that we get messages clearly. Looking ahead to 2020, Jeremy Steinruck is focusing on clarity in communication and cutting through the white noise. In
When it comes to beating the labor shortage, retaining good people is more important than ever. There are plenty of job openings and other great companies to work for. We talk a lot about wages, benefits, and company culture as reasons people stay or go. Especially in a small business, sometimes it comes down to
As a seasoned business professional, you’ve probably been on both sides of the equation when it comes to giving and getting help. Get advice, give consultation. Gain a mentor, bestow some wisdom. While in these essential moments, we want to help and be helped, that doesn’t always happen. It helps to know there are differences
Having a business partner can be an enormous advantage if you approach it correctly. Most people underestimate the commitment and work that goes into a partnership. Ensuring that you’re on the same page and share the same vision goes far beyond having a plan on paper. In this episode, Matt Carlson shares his story with
We’re just back from the 2019 Remodelers Excellence Week, Remodelers Summit, and Roundtables meetings, and our opening video was about thinking like a child, and allowing yourself to fail so that you can learn from what went wrong. It’s all a part of evolving as a business, as a person, and the art of growth.
Experts say three of the keys to team building are offering education opportunities, having an incentive program, and involving employees in giving back to the community. There are many ways to do any of these, but a remodeling company in Bonita Springs, FL, has developed a great way to bundle them all together. One of
An aging skilled workforce is retiring, and there’s a shortage of younger people taking their place. It’s a hot topic among remodeling companies, who are still searching for the right answers to solving their labor shortage. In this episode, Mischa Fisher, Victoria, and Mark discuss what you can do to bridge the skills gap, and
In a low-unemployment economy, recruiting and retaining the best talent is a continuous effort. You need a powerful competitive advantage — one that’s nearly impossible for anyone else to copy. It’s your company culture. In this episode, Steve Anderson tells Victoria and Mark why that is, and how you can develop a successful culture —
Growing your remodeling company often means you have to change your processes and systems to keep operating efficiently. And as hard as that can be, sometimes it’s the easy part. The challenge comes with getting your team on board with you. It’s common for some employees to ignore the new systems and keep doing what
