Category: Business Management

Keeping Your Eye on (The Right) Ball!

Excerpted from a  From the Business Leaders podcast – a series exclusively for Remodelers Advantage Members. If you’re like me, you’re busy! You don’t have time to watch every single area of your business to make sure that things are on track for a profitable year. So, take a page from our top members, remodeling

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Remodeling is a Service Business, First

Sometimes remodeling companies put all of their efforts into building the product. However, to be successful in the remodeling industry, your focus should be on offering top-quality service to your customers. When you begin a remodeling business, you have entered a service industry that depends on referrals and repeat business. The amount of business, and

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Does Your Company Have the Bench Strength You Need?

At a recent Remodelers Advantage conference, I asked the room full of remodeling company owners about hiring. 75% of those in the room indicated that they would be hiring new people within the next 6 months. This was exciting news because it indicates an optimistic outlook toward the future! Growth! Yes! 

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Investing In Your Team Pays Off

One of the most important elements determining a company’s success is the quality of the employees. In my 25+ years in the renovation industry, I’ve seen this business principle played out again and again. Those companies who place significant importance on the hiring, training and retention of great employees have happier clients, more loyal trade

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Are You Monitoring Your “Overhead Inventory?”

Savvy remodelers monitor ongoing design contracts for a clue to future work. But monitoring backlog—a sure thing—is also crucial. Backlog is simply work under contract but not yet done. It may be the as-yet-not-produced fraction of a job in construction or it may be a job you haven’t started yet. Don’t count a job as

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Your Role as Company Leader

One of a remodeling company’s most precious resources is its owner. Your company’s success or failure rests on how well you balance and juggle all of the hats that you are supposed to wear. In any one day, you may act as a leader, manager, investor, and worker; however, you are also a human being who

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The Three Faces of a Growing Leader

When one of our Stages of Growth Strategists completes an X-Ray for an organization, a large part of that process includes the role the CEO or company president plays during his or her company’s specific stage of growth. In each stage, the leader must take on the role most needed by the company, and there

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Does Your Company Need a System?

“I need my company to be more systematized,” is something I hear from many remodeling company owners. What exactly does that mean and why is it so alluring? I have been looking with no success for a definition of “system” that addresses what I think it means. The definition that works for me is “a

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10 Tips for Becoming a Service Excellence Leader

When I think about great leaders, instinctively I think of people who are fearlessly driven and inspire greatness in others. Leadership can show itself in different forms and span a variety of industries. Fortunately for me, working with residential construction professionals, I’m surrounded by leaders who focus on service excellence. All the remodelers I work

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The Time for Improved Leadership Skills is NOW!

As the remodeling market grows stronger and stronger, remodeling company owners are taking up the mantle of leadership within their companies. For the last several years, everyone’s been hustling as fast as they can just to keep the business alive. But now, it’s time for growth, hiring new employees, investing in new and innovative marketing,

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