As we wrap up 2019, we’re looking back at some of our more popular episodes and this one was a huge hit. For our 50th episode in January, we gathered a panel of industry experts and took questions from the audience at the Extreme Business Makeover event. It capped off an intense two days of […]
I can’t tell you how many times I hear people decide that the best way to implement continuous process improvement is to meticulously document all of their processes — from end to end, in order, starting with the incoming lead and ending with the final punch list and payment. On the surface, it’s a logical […]
You may have thought that the design-build business model is a recent phenomenon. But years ago, all builders practiced design-build, but something happened along the way to create separate industries. In this episode, David Supple takes Victoria and Mark on a deep dive into the history of the design-build model, the truths about it, and […]
We’re under an almost-constant barrage of information from every angle. As leaders in our business, it’s imperative that our messages are clearly understood. But it’s equally important, if not more so, that we get messages clearly. Looking ahead to 2020, Jeremy Steinruck is focusing on clarity in communication and cutting through the white noise. In […]
As a seasoned business professional, you’ve probably been on both sides of the equation when it comes to giving and getting help. Get advice, give consultation. Gain a mentor, bestow some wisdom. While in these essential moments, we want to help and be helped, that doesn’t always happen. It helps to know there are differences […]
Having a business partner can be an enormous advantage if you approach it correctly. Most people underestimate the commitment and work that goes into a partnership. Ensuring that you’re on the same page and share the same vision goes far beyond having a plan on paper. In this episode, Matt Carlson shares his story with […]
Working with just a few Realtors can bring additional jobs to your remodeling company. It’s not about appealing to the masses, but about developing relationships with several realtors who appreciate how you work, your quality, attention to detail, and exceptional client experience. In this episode, Kathi Fleck discusses working with Realtors with Victoria and Mark, […]
Our Roundtables members share their financial metrics at every meeting, in what we call the composite report. But there’s one field that’s almost always reported as zero. It’s the proactive outbound sales call metric. It’s confusing to many, not just as a field on a spreadsheet, but as an activity. Abe Degnan says this metric […]
One of the highlights of every Masterclass: Project Manager Intensive course that I facilitate is “focus time.” Each company present gets 20 minutes to receive feedback from everyone else in the room on one or two topics of their choice. As the facilitator, I get to listen and learn. This year, I picked up a […]
It’s that time of year — it’s time to put together your company’s marketing plan for next year. If you don’t know where to start or what your plan should include, Mark’s here to help. In this episode, Mark is on a one-man mission to get your strategic marketing plan into shape. First thing to […]
