Author: Victoria Downing

Developing the 6 Domains of Resilience

When you own a remodeling company, the one characteristic that’s the most important to have — in my opinion — is resilience.  Resilience is the ability to learn from your setbacks and mistakes. Resilient small-business owners learn how to turn mistakes into opportunities. They learn to look past the immediate setbacks and keep their eyes

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How Do You Measure Up: Benchmarking Net Profit

Information is power, and powerful, when you’re trying to run and grow your remodeling business. So you carefully track your numbers and your data. You can measure your year-to-year progress that way. But how do you stack up against other remodeling companies? To truly gauge where you are now, where you want to be, and

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5 Key Takeaways From the Harvard JCHS 2019 Report

The Joint Center for Housing Studies at Harvard University just released the Improving America’s Housing 2019 report, and there’s great news in it for remodeling companies. Here’s a look at the key points that will affect your business this year. 1. New Construction Down, Remodeling Up New home building continues to be slow, and 40% of the

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Building Green, Earning Green: Consumers Want Healthier Remodeling

In a new study, researchers at the Joint Center for Housing Studies of Harvard University have identified that consumer interest in healthy home environments is at an all-time high. That interest extends to healthy home remodeling projects. Younger homeowners, those 25-44 years old, are most concerned about their home environment having a negative impact on

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THE ART OF THE UPSELL: Ideas and Examples From My Tour Experience

Disclaimer: This post is part of our Sponsor Spotlight series. I was provided an expense-paid trip to National Gypsum to take a plant tour, learn about their new, innovative products, and share my honest opinions with our audience. The following ideas and tips were inspired by what I learned from this experience. [divider style=”hr-dotted”] [dropcap

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An Up-Close Look at National Gypsum’s People and Products

I recently had the opportunity to attend a special meeting at the headquarters of National Gypsum, the second-largest gypsum-board manufacturer in the United States. While there, I and a collection of other industry pros got to learn about their Purple® line of products.   I gotta tell you, it was fascinating — who knew drywall could be so interesting?  The factory tour was amazing — thousands of square

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[Infographic] 7 Rules for Business Growth

A recent article I saw in the Money section of USA Today really hit on a few different aspects of growing your business.. but seemed to resonate with tips and advice I’ve heard at our Roundtables Meetings over the past several years. Here is an Infographic (PDF) to help break them down: Know what business

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