Year: 2019

What’s In Your Wallet? Benchmarking Owner Pay

As we race toward the end of the year, it’s time to take stock of all you’ve done this year in your business — jobs completed, those scheduled for 2020, and your gross and net profits, and more. When you look at your own bottom line, you may want to know how your paycheck measures

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Get LEAN: Start by Finding Your Traffic Backups

I can’t tell you how many times I hear people decide that the best way to implement continuous process improvement is to meticulously document all of their processes — from end to end, in order, starting with the incoming lead and ending with the final punch list and payment.  On the surface, it’s a logical

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