Monthly Archives: June 2014

How to Drive Profits Up and Chaos Down

On this week’s episode of PTTV we discuss the one tool that all successful remodeling companies use to drive profits up and chaos down. It’s the single most important tool available for you to 1) establish the goals you must set for success and 2) determine what you must do to achieve them. 

Upsells: An Easy Way to Increase Profits

We all know that it’s easier to sell something to an existing customer than to make the first sale to a new prospect. So how can remodelers take advantage of this bit of wisdom? For many, it’s by adding products and/or services that give you the opportunity to upsell. According to Wikipedia, upselling is, “a […]

The Seller-Doer Paradox

I’ve had the distinct pleasure to train many seller-doers. These are people who are typically very smart, hard-working and have achieved some level of recognition in their field.  Many remodelers are perfect examples of seller-doer – they sell the work, then they do the work. Their biggest challenge is usually keeping the pipeline full with […]

Is your company the real deal when it comes to customer service?

Google home improvement contractors in your area. You’ll notice many who list customer service as one of their top attributes. Within a few clicks, reviews from their clients tell a completely different story. Talk about a huge red flag to homeowners. Remodeling clients are looking for a contractor who doesn’t just talk the talk, but […]

How’s Your Experience?

How many times have you made a great presentation to a highly qualified client only to have them tell you “I’ll think about it” or “I’ll let you know?” How often do you enjoy a great conversation with someone for whom your company is a great fit, only to hear that they’re “gonna check out […]

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